In July 2026, Spotler FeedbackPro introduced scheduled Excel exports, personal filters, configurable Inbox score displays, SMS reminders, OAuth 2.0 authentication, and improvements to surveys, invites, and reporting.
On this page, the following topics are covered:
What's new in July 2026?
| Release item | What changed | Why it matters |
| Scheduled Excel exports |
Excel exports can be scheduled with filters for surveys, scores, date ranges, metadata, and question-answer combinations. Assign the Manage scheduled exports role to users who need to manage scheduled exports. Existing Key and Regular users with Inbox and export permissions receive this role automatically. |
Recurring exports no longer need to be downloaded manually. |
| Personal filters | Quickfilters were previously shared at the environment level. You can now create, store, and delete your own personal filters, which are not shared with others in the environment. | Shared environment-level filters became unmanageable in environments with a large number of users, as different users found different filters relevant. Personal filters ensure everyone sees only what's relevant to them. |
| Configurable NPS and eNPS display | The Inbox can display 1-10, NPS, or eNPS scores with global settings and survey-level overrides. | The Inbox now reflects the KPI that is relevant for the survey. |
| Collapsible Inbox categories | Inbox categories can be collapsed, and the default view is now set to all responses. | More space is available for filters, and users need to switch views less often. |
| SMS reminders | Automated and one-off manual reminders are available for SMS invitations. | Non-responders can now also be sent a reminder via SMS, just like via the Email and WhatsApp invite channels. |
| Unsubscribe confirmation | Unsubscribing from an invitation email now requires confirmation on a separate landing page. | Automated email security scanners can no longer unsubscribe users unintentionally. |
| OAuth 2.0 for API requests |
API requests can be authenticated through OAuth 2.0 client credentials. Contact the helpdesk to request OAuth 2.0 authentication for API requests. After activation, permissions for the OAuth user can be managed through the existing user management interface. |
Automated integrations can use a more secure alternative to permanent API tokens. |
| Inherited metadata in Narrowcasting | Child environments can select metadata inherited from a parent environment for Narrowcasting. | It was previously not possible to use inherited metadata in a narrowcast |
| Complete survey data replication | Copied surveys now include styling, logic, rules, advanced settings, whitelabel domains, and translations. | Copied surveys require less manual reconfiguration. |
| Removal of the fallback survey logo | The default FeedbackPro logo is no longer shown when no customer logo is assigned. | Surveys no longer display unwanted default branding. |
| Dynamic survey header contrast | The close button and language selector automatically switch between black and white based on the header background. | Respondents could previously not see the closing button or language switcher if the survey had a white header. |
| Clear file upload validation | When sending an invite, unreadable, invalid, or incomplete files now show a specific error message in the manual invite flow. | Users can immediately see why a file cannot be processed. |
| Updated reporting functionality | The reporting engine was updated to version 1.61.3 with features such as multi-series chart panels, data source swapping, and a metrics explorer. | Reports provide more options for data visualization and analysis. |
| Survey indicators with existing response data | Indicators can be set or unset when a survey already contains responses. | Updating or removing the indicator could not be saved. |
| Report recipients after user removal | A fix was implemented to scheduled report recipients visibility in a report. | Without this fix, the recipient list of a scheduled report became invisible if one of the recipients was removed as a user. |
| Main driver and subdriver routing | A fix was implemented in the driver question type logic to resolve an issue where subdrivers could be shown in the wrong order if one was added at a later stage of survey creation. | Respondents see the correct follow-up options after survey changes. |
Highlighted releases
Scheduled Excel exports with advanced filtering
What changed?
Spotler FeedbackPro can now run Excel exports automatically at configured intervals. Exports can be limited to selected surveys, scores, and date ranges. Filters for metadata and question-answer combinations are also available.
Who is this relevant for?
This feature is relevant for users who regularly export the same Inbox data for analysis, reporting, or further processing.
Why it matters
Recurring exports no longer need to be started manually. The available filters ensure that each export contains only the required data.
Action
Action required: assign the Manage scheduled exports role to users who need to configure and manage scheduled exports.
Personal filters for individual users
What changed?
Quickfilters were previously shared at the environment level. You can now create, store, and delete your own personal filters, which are not shared with others in the environment.
Who is this relevant for?
This feature is relevant for users who work with different data selections in the Inbox, Experience, Dashboard, Open feedback, Text analysis, or Reporting.
Why it matters
Shared environment-level filters became unmanageable in environments with a large number of users, as different users found different filters relevant. Personal filters ensure everyone sees only what's relevant to them.
Configurable NPS and eNPS scores in the Inbox
What changed?
The Inbox can now display 1-10, NPS, or eNPS scores. Administrators can define a global score display and override it for individual surveys. The score range, color thresholds, bottom line, and response colors can also be configured.
Who is this relevant for?
This feature is relevant for users who track NPS or eNPS as a primary KPI and want Inbox scores to match the metric used by each survey.
Why it matters
Users can review survey-specific metrics directly in the Inbox instead of relying on a fixed average score that may not match the survey configuration.
Full release notes
Exports and reporting
- Scheduled Excel exports: Excel exports can be scheduled at fixed intervals and filtered by survey, score, date range, metadata, and question-answer combinations. See Scheduled Excel exports with advanced filtering.
- Reporting engine: reporting was updated to version 1.61.3, adding functionality such as multi-series chart panels, data source swapping, and a metrics explorer. Metabot AI functionality remains disabled.
Inbox and filters
- Personal filters: users can create, save, and remove filters that are visible only to them. Personal filters are available across multiple sections of Spotler FeedbackPro. See Personal filters for individual users.
- Inbox score display: the Inbox can display 1-10, NPS, or eNPS scores with global settings and survey-level overrides. See Configurable NPS and eNPS scores in the Inbox.
- Inbox categories: Inbox categories can be collapsed or expanded. The selected folder and collapse state are saved per user, and the default view is now All responses.
Invites and reminders
- SMS reminders: administrators can configure automated reminder rules for SMS invitations and send one-off reminders for a selected invitation batch.
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Unsubscribe process: clicking an unsubscribe link in an invitation email now opens a confirmation notification. An unsubscribe action is completed only after manual confirmation.
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Manual invite uploads: the upload process now provides specific error messages for password-protected, empty, unreadable, invalid, or incomplete files.
API and integrations
- OAuth 2.0 authentication: API users can authenticate through OAuth 2.0 client credentials instead of permanent API tokens. This option is available on request.
Survey management and display
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Survey copy: copying a survey now includes questions, rules, logic, styling, advanced settings, whitelabel domains, and translations.
- Survey branding: surveys without an assigned customer logo no longer display the default FeedbackPro logo. An empty transparent element is used to preserve the layout.
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Survey header contrast: the close button and language selector automatically use black or white based on the brightness of the survey header background.
- Narrowcasting metadata: child environments can select metadata inherited from parent environments for Narrowcasting.
Bug fixes
- Survey indicators: indicators can now be set or unset in the survey editor when the survey already contains response data.
- Report recipients: removing a user no longer breaks the recipient list of a scheduled report. Remaining recipients stay visible and selected.
- Survey driver routing: main drivers and subdrivers now follow the configured question order, including when drivers are added to existing surveys or shuffle logic is used.